View Our Website View All Jobs

Technical Success Manager

Join our awesome team here at Bizible, a fast growing marketing attribution SaaS company, as a Sales and Success Engineer. Technical Success Managers are responsible for technical support, installation and request resolution to help our customers in the use of our software. Technical Success Managers love to dig into unique issues to find resolution, while providing excellent customer service.

Experience and Skills:

  • Customer Service, Technical Sales or Support background with 1+ years in the technology, software, or online advertising fields
  • Working unsupervised through complex tasks.
  • Proven success in solving complicated problems while working with multiple external stakeholders, high level executives and key decision makers
  • Some admin knowledge of Salesforce and/or firm understanding of B2B Marketing strategies and platforms.
  • Proven success in previous role.

Responsibilities:

  • Installation and support of Bizible product for new and existing customers
  • Present Bizible’s product functionality to customers via screen share and phone conversations
  • Drive the installation of Bizible with new customers
  • Develop a deep understanding of online marketing, analytics, attribution, CRM and the Bizible product.
  • Act as a key resource for customers in the resolution of issues
  • Work closely with Account Executives (sales) to assist in technical demos
  • Work closely with Success Managers to assist in delivering technical requirements for existing customers

Perks:

  • Health and dental insurance
  • Fun work environment
  • Flexible schedule
  • No formal limit on paid time off
  • Free lunches
  • Transportation stipend
  • Stock Options
  • Paid Maternity Leave and New Mother's room
  • Work in GeekWire’s #1 “coolest startup spaces in Pioneer Square”

Salary:

$75k on-target earnings which includes $35-$45k base DOE + commission.  Unlimited earnings potential w/ uncapped commission structure.

Applying:
Please address cover letter to Andy.

Read More

Apply for this position

Required*
Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 2MB) or Paste resume

Paste your resume here or Attach resume file

150